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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Kathy Marx

September 30, 2026

5 out of 5 rating by Kathy Marx
"Sarah Simac is exceptional!!!! I am helping my 86 year old dad manage his bills, etc. We had a situation with his debit card, and he was in an 86 year old panic. Sarah called me back promptly, assured me she would help us, and she did. She was kind, knowledgeable, compassionate, thorough, understanding, professional and genuinely cared. She is going above and beyond in taking the time to flag the account and call me for updates. Sarah is the face of small town business in an AI world! She has empathy to spare, and I wish every phone call I had to make on my dad’s behalf had a Sarah Simac on the other end!!!! Thank you, Sarah!!"
We responded:
"Kathy, reading your review truly made my day! We’re so grateful you took the time to share your experience. Sarah is a star on our team, and we’re lucky to have someone who cares as deeply as she does. Knowing she was able to support you and your dad during a stressful situation means the world to us. If you or your dad ever need anything else, you know where to find us!"
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Olivia Findlay

September 30, 2026

5 out of 5 rating by Olivia Findlay
"Cody Lorenz has been wonderful as our agent! Knowledgeable, prompt, and easy to work with. I have and will continue to recommend him!"
We responded:
"Olivia, it's fantastic to hear that Cody has made such a positive impact on your experience with us! We really appreciate you spreading the word and trusting our team."
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Bonnie King

September 30, 2026

5 out of 5 rating by Bonnie King
"Incredibly simple process of changing car and home insurance policies. Savings were substantial, much less than what I was paying. Would absolutely recommend and have!"
We responded:
"Bonnie, I’m really glad to hear your switch to us was straightforward and that you saw some solid savings! Helping make insurance easier and more affordable is always our goal. We appreciate you recommending us!"
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Nicole Davis

September 24, 2026

5 out of 5 rating by Nicole Davis
"Sarah is great to work with. Even living out of town it’s easy to communicate and her response are quick and timely."
We responded:
"Nicole, I’m really glad to hear that Sarah’s made things smooth and simple for you. We’re happy to have you with us and appreciate your feedback!"
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Rachel Beaver

September 24, 2026

5 out of 5 rating by Rachel Beaver
"Recently called and spoke with Sue on the service team. She was very helpful & directed my call where it needed to go. Thanks, Sue!"
We responded:
"Hi Rachel, I’m glad to hear that Sue was able to help you out and get your call to the right spot! We appreciate you letting us know how your experience went. Thanks for choosing us!"
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Kyle Windus

September 23, 2026

5 out of 5 rating by Kyle Windus
"I worked with Kelsey on getting a lake home insured. She was super helpful and friendly. The process couldn’t have been any easier. Highly recommend!"
We responded:
"Kyle, we’re thrilled to hear that Kelsey took great care of you and made insuring your lake home a breeze. We appreciate you choosing us and taking the time to share your recommendation."
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kaitlin downs

September 22, 2026

5 out of 5 rating by kaitlin downs
"I reached out to 5 of the highest rated insurance agents in the area and Ben responded almost immediately. I then worked with Kelsey who made the process so easy. I can’t recommend enough!"
We responded:
"Hi Kaitlin, we’re really glad to hear you had such a smooth experience with our team, especially Kelsey! We know how important quick responses and straightforward service are when it comes to insurance, and we’re happy we could deliver on both."
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Deb Friedrich

September 22, 2026

5 out of 5 rating by Deb Friedrich
"Want to send a big shout out to Sheri Smith! She makes everything so easy when getting all types of insurance. Helpful, kind and courteous, always available to answer questions, and quick to answer my questions and get things done fast. She has also been amazing with my 83 year old mother-in-law in helping her understand how the insurance works. Thanks Sheri and Ben Rabenn State Farm Insurance!!"
We responded:
"Deb, we really appreciate you taking the time to recognize Sheri, she truly goes above and beyond for our customers every day! It means a lot to our whole team to hear she’s been there for both you and your mother-in-law. We're always happy to help and glad to know you feel supported. Thanks for trusting Sheri and our office with your insurance needs!"
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Faith Chobanov

September 22, 2026

5 out of 5 rating by Faith Chobanov
"Sarah was very helpful answering my questions about auto insurance!"
We responded:
"We’re glad to hear Sarah was able to help with your auto insurance questions, Faith! We love having her on our team, and we appreciate you taking the time to share your experience with us."
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Dan M

September 21, 2026

5 out of 5 rating by Dan M
"If you’re looking for an agent that is genuine and works hard with your best interest in mind, then give Sarah a shot!"
We responded:
"Dan, really appreciate you sharing your experience and highlighting the great work Sarah is doing for our customers. We’re lucky to have her on our team and glad you felt supported, your recommendation means a lot!"
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Massa Justice

September 21, 2026

5 out of 5 rating by Massa Justice
"I loved working with Sarah. Her professionalism and care for her customers is top notch. I would recommend her to people of all walks of life, that are considering State Farm."
We responded:
"Sarah will be thrilled to hear your feedback! We're glad you had such a positive experience working with her and truly appreciate your recommendation. If you need anything in the future, we're just a call or stop away here in Eagle River. Thanks for trusting us with your insurance needs!"
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Sherre Maxson

September 21, 2026

5 out of 5 rating by Sherre Maxson
"I had a wonderful experience and want to recognize the employee who assisted me. Sarah was incredibly helpful, friendly, and professional throughout the entire interaction. Sarah took the time to answer my questions, made sure I had what I needed, and went above and beyond to provide excellent customer service. It's refreshing to encounter someone who genuinely cares about helping others. They are a great asset to Ben Rabenn - State Farm Insurance Agent."
We responded:
"Sherre, it’s fantastic to hear that Sarah made such a positive impression on you, she truly is a key part of our team and we're lucky to have her. We’re always here if you have more questions or need assistance in the future!"
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Susan Chobanov

September 20, 2026

5 out of 5 rating by Susan Chobanov
"Sarah is always lovely to talk to and extremely helpful!"
We responded:
"We’re thrilled to hear Sarah has been so helpful and friendly during your visits, Susan! We truly appreciate you taking a moment to share your experience with us. Our team takes pride in caring for our customers, and it’s wonderful to know Sarah made a positive impression."
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Jessica Krepline

September 20, 2026

5 out of 5 rating by Jessica Krepline
"Sarah is great to work with & her communication skills are fantastic!"
We responded:
"Jessica, we're thrilled to hear you’ve had such a positive experience with Sarah, she truly goes above and beyond for our customers, and your feedback means a lot to all of us here at the Eagle River office!"
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Jerry Robish

September 20, 2026

5 out of 5 rating by Jerry Robish
"Great to work with this agency. Always responsive and knowledgeable. Shout out to Sarah for helping me with my questions!"
We responded:
"Hi Jerry, I’m really glad to hear you had a positive experience with us, and I’ll be sure to let Sarah know you appreciated her help! Thanks for trusting our team at the Eagle River office."
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Emma Perry

September 19, 2026

5 out of 5 rating by Emma Perry
"Sarah S. is amazing!!"
We responded:
"Emma, we're so glad you had a great experience working with Sarah! She always goes above and beyond for our customers, and we truly appreciate you taking the time to share your feedback."
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Sutten

September 18, 2026

5 out of 5 rating by Sutten
"Ashley Krusick reached out offering to review my insurance policies and to give me quotes for both my home and vehicle. She offered the same, or even better coverage, for less premiums! She was knowledgeable, timely, and incredibly efficient in preparing the paperwork and the wire transfer. I am happy to be back with State Farm Insurance and appreciate the great experience I had with Ashley!"
We responded:
"Sutten, it’s great to hear that Ashley made your transition back to State Farm so smooth and straightforward! We’re thrilled she was able to find you quality coverage at a better value and that her dedication stood out throughout the process. Welcome back and thank you for letting us take care of your insurance needs."
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Gemma Wagner

September 18, 2026

5 out of 5 rating by Gemma Wagner
"Sheri is exceptionally amazing!!! She is very efficient, knowledgeable and professional to answer all my insurance needs and questions. She is the asset of State Farm!!!"
We responded:
"Gemma, we’re thrilled to hear how much you appreciate Sheri’s hard work and expertise! She truly goes above and beyond for our customers, and your feedback means a lot to our team here in Eagle River."
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Dustin Ehster

September 17, 2026

5 out of 5 rating by Dustin Ehster
"Sarah at State Farm is great!! Takes the time to get to know clients needs and is extremely helpful.. Would definitely recommend checking them out"
We responded:
"We really appreciate you sharing your experience, Dustin! We’re lucky to have Sarah on our team, and it’s awesome to hear she’s made a difference for you. If you ever need anything else or just want to chat about your coverage, our door’s always open here in Eagle River. Thanks again for recommending us!"
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Avery Adamovich

September 17, 2026

5 out of 5 rating by Avery Adamovich
"I had a wonderful experience here! Sarah was very thorough in helping me understand and find what is right for me."
We responded:
"Avery, I’m really glad you had a great experience with us and that Sarah could walk you through everything so thoroughly. We aim to make insurance straightforward for everyone, thanks for taking the time to share your thoughts!"
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Alyvia Streich

September 17, 2026

5 out of 5 rating by Alyvia Streich
"Love this place have been going through them for a little over a year now and have never let me down! If you need any help just call and ask for Sarah!"
We responded:
"Alyvia, we’re thrilled to hear you’ve had such a great experience with us over the past year! Sarah will be so happy you mentioned her, we agree she’s awesome at helping our customers. Thanks for choosing our office!"
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Brooke Stefonik

September 17, 2026

5 out of 5 rating by Brooke Stefonik
"Cody was excellent to work with! He was very helpful in explaining everything clearly, always got back to me quickly, and took the time to find me a great price. I really appreciated how easy he made the whole process. Highly recommend!"
We responded:
"Brooke, we're thrilled to hear that Cody made your experience such a positive one! It means a lot to us that you found the process smooth and easy, and that Cody could help answer your questions and find you a great rate. We truly appreciate your recommendation and look forward to assisting you in the future!"
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Luke Kuckkahn

September 17, 2026

5 out of 5 rating by Luke Kuckkahn
"Ashley was great to work with and helped us with everything that we needed. Highly recommend"
We responded:
"Luke, we're glad to hear Ashley was able to help you out and make everything go smoothly! Your recommendation means a lot to our team. Thanks for choosing us!"
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Michael Ljubenko

September 17, 2026

5 out of 5 rating by Michael Ljubenko
"Sheri is the best always has time to answer all my questions"
We responded:
"Hey Michael, we really appreciate you sharing your experience. I couldn't agree more, Sheri's dedication is one of a kind! It's great knowing we can be here for all your questions anytime. Thanks for choosing our team!"
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Jennifer Strecker

September 17, 2026

5 out of 5 rating by Jennifer Strecker
"A very knowledgeable person to work with! Highly recommend!"
We responded:
"Jennifer, I really appreciate you taking the time to share your experience! It’s always a pleasure helping out and making sure you have the info you need. We’re here anytime you have questions about your insurance, thanks for the recommendation!"