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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Slack

May 15, 2024

5  out of  5 rating by John Slack
"I have been a State Farm customer for many years. When Pekin canceled my home owners policy for our summer home with no explanation, I called several agencies in Eagle River. Nobody returned my calls. I did not know State Farm had an agent in Eagle River.. when I called, Martha answered the phone and within an hour I have a new policy, with better coverage at a lower rate than Pekin. Martha and State Farm are truly awesome."
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Joshua Grant

May 10, 2024

5  out of  5 rating by Joshua Grant
"Lisann made everything quick and easy for me!"
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Heather Clark

May 9, 2024

5  out of  5 rating by Heather Clark
"Quick, easy and seamless transition over to State Farm!"
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Scott Furtak

May 9, 2024

5  out of  5 rating by Scott Furtak
"Everything was great"
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Karen Major

April 29, 2024

5  out of  5 rating by Karen Major
"Great customer service !!! Thank you Logan 😊"
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Bonnie Neumann

April 5, 2024

5  out of  5 rating by Bonnie Neumann
"Every time I call Martha is patient and kind and explains things that I may not understand. She does an exceptional job and I highly recommend her!"
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George Boswell

March 21, 2024

5  out of  5 rating by George Boswell
"I visited the State Farm Eagle River office today and was greeted by Agent Annabelle Odberg. She was very knowledgeable of the State Farm system, she is pleasant, courteous, and very efficient in helping me with changing my payment method, I highly recommend her as a great employee, George"
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Mike Krueger (Tofu Ninja)

March 20, 2024

1  out of  5 rating by Mike Krueger (Tofu Ninja)
"I picked them because they had good reviews. When we closed in our house we paid for a full year of insurance. Then they gave us a refund saying we had overpaid. Then they sent us a bill saying we'd underpaid. I called in and talked to them and they said they would fix it. In the end they ended up canceling our policy because I said we didn't pay after they said they'd fix it. It was set up in an escrow so it would be easy and ended up just being a mess. They did give us a refund for the rest of the year. I would not recommend using them."
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Valorie Elliott

February 29, 2024

5  out of  5 rating by Valorie Elliott
"I have had State Farm for a long time. However, when The Rabenn Agency took over State Farm here in Eagle River I was a little concerned! There were changes in my income and I really needed some solid help with making sure I was covered but within my means. Thank goodness for Logan, a very nice, professional young man, he listened! I mean he took the time to really listen! Logan found several ways I could lessen my payments and still feel comfortably covered. He even helped me obtain renters insurance which was a new insurance for me. Not too often does one run into a professional young man like Logan who can listen and relate to an older customer. Unfortunately I had a serious billing confusion and when I was in full crisis mode Logan fixed the problem with sincerity and understanding! I have sung Logan’s praises to all I know and everyone who has met him and done business with him has been more than pleased! Stop by and talk to Logan and see if you too will feel comfortable and pleased with the service!"
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roger bauer

February 23, 2024

5  out of  5 rating by roger bauer
"We transferred every policy from another company in town and we would recommend State Farm to everyone. We deal with Sheri and would like to give her and the office 5+ stars!"
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Rhonda Arndt

February 23, 2024

5  out of  5 rating by Rhonda Arndt
"We are very happy with our prompt service with switching our insurance. The process was made quite easy. Would recommend State Farm to all."
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David Konopacky

February 22, 2024

5  out of  5 rating by David Konopacky
"We have been working with Sheri S. at this agency for several years. She is always quick to respond and very thorough in her service level. Absolutely 5 stars for Sheri!"
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Linnea Ebann

February 20, 2024

5  out of  5 rating by Linnea Ebann
"Always thorough and timely"
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Austin Ramesh

February 15, 2024

5  out of  5 rating by Austin Ramesh
"Excellent atmosphere in the office and Ben took the time to understand my needs, laid out my options, and pointed me in the best direction. I wouldn’t go anywhere else"
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John Sarama

February 15, 2024

5  out of  5 rating by John Sarama
"I can’t say enough about the confidence that I have knowing that Sheri will be assisting with my insurance needs. My requests are always addressed in a quick and efficient manner."
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John Scarsi

February 12, 2024

5  out of  5 rating by John Scarsi
"Logan did a wonderful job in helping establish the appropriate policy for my home owners insurance and two autos. After our initial meeting he promptly got back to me with costs and explanations of coverage. He also checked back with later to see if I had any new questions. He is a great representative for State Farm and very easy to work with."
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Jen Meyer

February 10, 2024

5  out of  5 rating by Jen Meyer
"Friendly, helpful staff, helped me with more coverage than I had for less money!"
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Tom Nowicki

February 8, 2024

5  out of  5 rating by Tom Nowicki
"Great service and follow up."
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Kirsten Eddy

February 8, 2024

5  out of  5 rating by Kirsten Eddy
"Very helpful and accommodating to our needs!"
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Michelle Root-McDaniel

February 8, 2024

5  out of  5 rating by Michelle Root-McDaniel
"The office staff is amazing! Always prompt with answers and solutions to all my insurance needs. They even call to say, "Happy Birthday"."
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Ray Gust

February 2, 2024

5  out of  5 rating by Ray Gust
"Very helpful with all my insurance needs after Farmers increased our home and car insurance by over 25%"
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Bob Kribs

February 2, 2024

5  out of  5 rating by Bob Kribs
"Fast response time."
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Dana Dowd

January 23, 2024

5  out of  5 rating by Dana Dowd
"Marta was very helpful and thorough. She is a pleasure to deal with"
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St Ly

January 23, 2024

5  out of  5 rating by St Ly
"Reasonable rates. Friendly service. Fast response. Awesome communication. Love this office."
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Sandra Baas

January 19, 2024

5  out of  5 rating by Sandra Baas
"State Farm has been my insurance provider for years and I am very satisfied with the company. Sheri is extremely helpful and knows her job very well. She is a very smart, nice and pleasant to talk to."